1. Introduction

At ComerciosPinoleros ("we", "our" or "the Platform"), we are committed to protecting the privacy of our users. This Privacy Policy explains what data we collect, how we use it and what rights you have.

2. Data We Collect

2.1 Data provided by the user

• Full name and email address when you register.
• Information about your store(s): name, address, category and schedule.
• Product data: name, description, price, cost and images.
• Sales records, customer credit accounts and customer data.

2.2 Data collected automatically

• IP address, browser type and operating system.
• Visited pages and time spent on the platform.
• Cookies and similar technologies (see Section 5).

2.3 Third-party data

• Authentication information if you sign in with Google, such as name, email and profile photo.
• Transaction data processed through PayPal, such as transaction ID and payment status.

3. Use of Data

We use your information to:

• Create and manage your account.
• Allow you to manage stores, products, sales and inventory.
• Process payments and plan subscriptions.
• Send transactional emails such as registration confirmations, plan changes and email verification.
• Generate analytics reports and performance dashboards.
• Improve security and prevent fraud.
• Improve and personalize the user experience.

4. Storage and Security

• Your data is stored on secure servers provided by Convexfor database and file storage.
• Passwords are stored in encrypted form and never in plain text.
• Payments are processed by PayPal; we do not store complete credit or debit card information.
• Transactional emails are sent through Resend, a secure email provider.
• We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, alteration or destruction.

5. Cookies and Similar Technologies

We use strictly necessary cookies to:

• Keep your session active after sign-in.
• Remember your theme preferences (light or dark).

We do not use advertising tracking cookies. You can disable cookies in your browser, but some features may stop working properly.

6. Sharing Data with Third Parties

We do not sell or rent your personal data. We only share information with:

• PayPal, to process payments and subscriptions.
• Resend, to send transactional emails.
• Google, if you use Google authentication.
• Judicial or government authorities when required by law.

7. Your Rights

As a ComerciosPinoleros user, you have the right to:

• Access: request a copy of the personal data we hold about you.
• Rectification: correct inaccurate or incomplete data.
• Deletion: request the deletion of your account and related data.
• Portability: request your data in a structured, machine-readable format.
• Objection: object to the processing of your data for specific purposes.

To exercise any of these rights, contact us through the email listed in Section 9.

8. Data Retention

We retain your personal data while your account is active or as long as necessary to provide our services. If you request account deletion, we will remove your data within 30 days unless we are legally required to retain it.

9. Contact

If you have questions or concerns about this Privacy Policy, you can contact us at:

• Email: soporte@comerciospinoleros.com

10. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. We will publish the updated version on this page with the latest revision date. We recommend reviewing this page periodically.